Very helpful on the phone before I placed my order. Speedy delivery for an item I wa struggling to get anywhere else! Would definately use again. ...Angie Stuart - James Laing
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Replacement kit is fine. Damaged kit returned to courier. Thanks. ...Mike Ware
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Best value I could find on Trianco Eurostar baffles.
Very fast delivery.
Fitted today, everything good. ...Donald Macintyre Henry
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Excellent product Sales support and Delivery!! ...Andrew Anderson
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Excellent value - no hassle ordering. ...M R Rutter
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Order arrived when expected and in good order. Excellent service from My tub throughout. ...Margaret Struthers
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Fast reliable service. When an issue arose with a damaged bath delivered direct from their supplier this was impressively resolved and the bath was replaced the following day - brilliant! ...Richard Stevens
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Order received promptly. Customer service excellent. ...Susan Broadbent
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Great service and pricing. NO.1 supplier for me. ...Martin Paul Augood
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