Good service. Arrived as ordered. ...Aylesbury House
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Initial enquiry about an alternative product to the now discontinued line was swiftly answered and order placed. This was then very quickly delivered. I was very impressed with the service received and would most certainly consider using them again. ...Norman Dickinson
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I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again. ...Angela Robertson
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Quick delivery. Good response to e-mail queries. ...Helen Higgons
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MANY THANKS FOR THE FAST DELIVERY. BUYING THJE FUSE SAVED ME HAVING TO BUY A NEW TUMBLE DRYER. THANK YOU. ...NICOLA VAUVERT
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The boiler baffle plates arrived promptly. They fitted perfectly and the boiler is working as new. ...Michael Sandison
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Very, very impressive service for an on-line retailer !...the office kept me informed at all stages of my order and delivery both by e-mail and from the office even spoke to a "real" person who was very helpful !
Would definitely use this company again without any hesitation. ...Ian Lewis
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Whilst I was dismayed that the item I want to buy was offered for sale but not available at all, the assistant Steven was very helpful. ...Nicholas Warner
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Excellent service. Good communications, good price and delivered inside 24 hours. Cant be better than that! Thank you. ...John P. Scrivens
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