It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain.
...Tim Haines
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Very happy with the product and your service
...Andrew Page
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So pleased I was able to still buy the correct vermiculite for my Valor gas fire. I bought a cheaper pack first, of a different brand from another company, which had larger granules. Unfortunately, I found it caused quite loud popping noises when the fire was on. Using the correct vermiculite bought from your company has made all the difference. Also, it was delivered within good time.
...Julian Willis
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Order arrived on time thanks, very helpful staff when placing order.
...james thompson
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Well happy good information and quick delivery
My local plumbase said they couldnt supply these items so was surprised to get them from
You
...Steve MacDonald
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Good communication about delivery. When I queried the product that was delivered compared to what I ordered this was replied to quickly and satisfactorily. Will use again.
...Peter Spurden
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All went smoothly.
Especially with a telephone call.
Thanks
...John Menday
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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.
...ken golding
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fast delivery,basin arrived in good condition,so all pleased here thanks.
...BRIAN MILNE
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Order received on time. Great customer service. Thanks again!
...Stephen Hanmer
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£
£114.64 
