Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
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Hello
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
Regards
MyTub
...Nicholas Farhi
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you
...Mrs Catherine Dobson
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Simple, quick and a good price plus couldnt find the goods elsewhere. Thank you
...David Iszchak
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Excellent Service
Steve was very helpful in assisting me source the correct part.
...Joe Gibbs - Catering Equipment & Refrigeration Servi
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Very helpful to urgently find and deliver a part.
...Michael Boden
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Order arrived intact and on time. Thank you.
...Kenneth Roberts
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Hi guys - the part arrived in good order, but the packaging could have been better. It arrived in a card-board box with the part placed in the bottom and the padding piled on top. It would have been better to put some padding into the box first - then the part - then the padding to sandwich it between the padding. However it seems to have arrived in good condition.
...Richard Burke
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Everything went well, even though the part had to be left without a signature.
...Graham Ellis
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Excellent service!
...Chris Nickolls
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Very imoressed with your service, from ordering up to and including delivery. Would certainly use you again.
...Charles Archibald
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£
£114.64 
