|Great, good customer service... arrived on time after quick chase up. Super service... recommend to all.
...ISTL Engineering Limited
|Great service mutub, arrived when promised. Useful piece of kit usual MacAlpine standard.Many thanks.
...Keith Jagger - K J Surveying Ltd
|Order arrived quickly and was perfect for my purposes. Thanks.
|Easy to use web site and prompt delivery. Will use again
|Goods arrived on time and job now done! Many thanks Roy.
|Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
------------- ------------------------- ------------------
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
|MyTub puts its customers’ interests to the fore - the level of customer service that I have received has been outstanding. They have diligently followed up on a problem not of their making through to successful resolution. Well done MyTub!
|Excellent service. Goods arrived promptly Job done!
|Excellent customer service would definetely use again
...craig fairhurst - williams car and commercials
|Laurie was brilliant. The item I wanted was obsolete but 1 was available, I couldnt order it on the website , laurie enabled it while I was on teh phone to him. The order was delivered next day and my shower doesnt leak anymore and I can turn my water on. All enabled because laurie at mytubs cared enough to sort out my £155 order. Faultless service and delighted to send this feedback