On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it.
...James Brannigan - James Brannigan
|Service has been very good, and there was someone on the end of the phone for advice about the items I wanted to buy. One small item missing from the delivered order arrived the next day with no fuss. Website was straightforward with information about items so could check everything was exactly what I wanted and Mytub very responsive to emails sent from their www asking for delivery information.
|I was pleased with the service. I was first given an estimated delivery date, and later confirmed. Emails were promptly responded.
Thanks to mytub.
|My order arrived in good time and as I was not at home when the delivery was made the item was put in a safe place and a note was put through my door.
...Mrs Brenda Hurran
|What a Fantastic service provided by this company! I was constantly updated with the progress of my modest order by Christine, so rare in this day and age, I would highly recommend. Thank You!
|Many thanks for your prompt and efficient service.
|Great service. The Product was delivered from a local plumbers merchant.
|Yes I received my goods very good service thanks
|Easy ordering online
Advised by email of date of delivery
Delivered early and everything very satisfactory.
Many thanks for excellent service
...MR WILLIAM J RENSHAW
|Very good customer service & communication thank you.Would not hesitate to use again.