I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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I would have liked the part quicker but in all very good. Kept me informed all the way ...Martin Burke
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Extremely efficient and fast. Would use again. ...Andrew Jackson
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Very good supplier. Although there was a delay in fulfilling my order I was keep up to date with its progress and revised delivery dates. Thank you. ...Mr I Wilkinson
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An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems. ...S Ray
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GOOD SERVICE ...Mrs Jennifer m lane
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Good communication throughout the transaction, fast delivery and good quality products, overall a success - would recommend to others and would buy again myself. ...JEREMY EDDY
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Thankyou for your product which I was very pleased with
Regards
Judith ...Judith Harkus-Jeffries
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Excellent service. Thank you. Very speedy delivery. ...Val Hutchinson
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My goods arrived within a few days of ordering. No problems. Would happily order again in future. Thanks. ...Matt Carey
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