A 1st class service. I used the online chat facility to check that the part was in stock. Once I placed the order I was contacted and informed that the regular delivery service could not guarantee delivery before Christmas. The express delivery arrived within 30hrs ... System repaired and customer happy.
...Alan Downie
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First Class Service.
Delivered on time.
Kept informed of order status.
...John
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All ok. Delivery very slow though.
...Gary Quest
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Very slow and your updates were a waste of time as they contained no tangable information.
We waited and waited and all we were told was an estimated delivery date andor that our order was overdue. This went on for weeks.
Not very good, doubt Id use you again.
Regards, D. Brotherton
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Dear Mr Brotherton
Whilst awaiting obscure none stocked parts so obscure I don't believe another company is selling online we like to keep you informed that we are chasing the manufacture for delivery as they can take some time to come in. Sorry for any inconvenience.
Regards
MyTub
...LOGIC MANUFACTURING LTD
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Excellent service ensured that I received my urgently required order the following day rather than after the Bank Holiday. Very satisfied.
...Reginald Harlow
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I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again.
...William Gorman
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My first purchase from mytub. The communication was superb, regular shipping notifications. Price was excellent too. Well worth considering as the service i received was faultless.
...tony burtonshaw
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Thanks, found the part difficult to get anywhere else, your ordering system and communication was great. Despite the Xmas rush it arrived on schedule and just in time.
...John Armstrong - Mr
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Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process.
...Eric Boreham
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Order was delivered as arranged, pleased with the goods. Very good service. Will be ordering another item again soon!
...George Robinson
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£
£114.64 
