Bit of a muddle on delivery which meant I stayed in for best part of a day but 3rd time lucky. Advice to others: always check first thing if item on the van on deliivery day. Otherwise the product and service were excellent.
------------- ------------------------- ------------------------- ---------------
Good evening, I am sorry about the delivery mix up. I am also sorry we did not apologize at the time.
Regards
MyTub ...Anne Drysdale
|
Efficient, knowledgeable and keenly priced - what more could you ask for! ...John Cruickshank
|
Good Service and A communication. ...SCBS LTD
|
Thanks for your help with my order. One or two hiccups but very professional service. 1010. ...John Beasley - Land Management Ltd
|
Order collected from local centre. Fast, efficient and excellent customer services. ...SUE MILLBANK
|
Great communication from start to finish and arrived when stated.
Product was a replacement for a broken room thermostat easy instructions to replace and was working within minutes :- Thank you.
...Angela Smith
|
I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised ...Martin Scott
|
Great service with no problems. Delivered sooner than expected. ...Martin Sawyer
|
I have no complaints at all - the part was delivered on time and there was no problem with the order.
Thanks ...Stephen Perry
|
Very good communication, I was updated on the progress of my order regularly. Good prices, best I found on the web. Just Very Good. Thankyou. ...S M Hitchings
|