Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
|The parts were delivered when promised, all communication prior to delivery was helpful in managing my expectations.
Parts appear to be correct, though not yet fitted.
Would recommend MyTub to others.
...D A Grace
|In spite of your advice that this delivery required a signature and in spite of my
presence in the house all day on Jan 16th the goods were not delivered.
On the morning of Jan 17th a neighbour brought the thermostats which had been left in their porch in full view and without your delivery man even ringing the doorbell.
We have the items but I do not consider this to have been very good service.
|Great Communication, prompt delivery, well packaged hope to do more business with
|Good speedy service with no hitches. I just worked.
|An absolutely prfect service and many thanks to the girls who helped sort out my problems.
|Many thanks for pionting out the colour choice and your prompt response in correcting it
|Many thanks for the very prompt delivery of my order and the trouble yiou went to get the basin which was ob
solete and out of stock .I have no hesitation in recommendnig any one to order from you.....Lawrence Kendall
...Mr Lawrence Kendall
|Excellent delivery service, & total bill considerably less than Amazon.uk would have charged
|Great company, easy to use site, very competitive prices, efficient communication and speedy deliver! Perfect!