Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again. ...Trevor Handley
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Good product.
Good communication from the sales team. ...GJ Brown
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Service was outstanding ...tony wilkin - ace plumbing
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Easy to use web site and prompt delivery. Will use again ...Sandra Coxell
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I thought the service was excellent and had no problems, would definitely use you again and recommend.
Thank you
...John Watson
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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Thank you MY TUB! You are really doing a great job. It took a couple of minute to solve my problem.
I am waiting for the parts.
One more big thank you! Best regards,
Dan ...DAN IOAN NEGRU
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As stated below retail prices delivered to our door thus saving the railway nearly a fiver on our simple small order. Will use again. ...Romney Hythe
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Excellent Service and Delivery.
Thanks
Peter Jowett ...ASQUITH BUTLER LTD
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excellent service!! like the way you kept me continuously informed all the way ...ANDREW JONES
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