Fast delivery, great customer service when I changed the order, best price on the net - perfect!
...Richard
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Good company,will use again. Highly Recommend.
...David M Russell
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
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Received excellent service and communication in up-dates on delivery details. Product was as expected.
...Mrs Margaret Hodge
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I have had absolutely outstanding and excellent suport from one of your technical team, Mr. Laurence Fineran, over some basin taps.
His responses and advice have been superb, I cannot praise him enough. Please pass on my thanks.
...Trevor Newborn
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Excellent service, although bag of coals with foam pellets could have been put in a smaller box, save on packing.
...Lynn Gale
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Great service. Christine is to be commended on good communication and followup to ensure I wasnt charged extra for these items. Well done!
...Paul Kohn
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In time. In budget. Many thanks.
...Sergey Danilov
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Item arrived promptly, is just as described. An excellent service all round. I particularly like the fact that you ask for feedback. So many companies are not interested once they have sent the goods.
...Mrs Jane Shaw - Mr
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Package arrived in good time - thanks
...Gordon Parkin
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£
£114.64 
