Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you
...Mrs Catherine Dobson
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Thank you for providing a fast and well communicated buying experience, my basin arrived when you said it would....great!
...Martin Pymm
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Happy with delivery of new Toilet Seat, provided with regular update on delivery which arrived on date as advised. Felt that delivery could have been a little swifter however as had paid for item in good time but took a while for delivery, regular updates however were reassuring. Will use again.
...Richard Bannister
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Excellent Customer services and very helpful staffs. always keep it up.
...Shoukath Ali
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Amazingly quick service and good prices!
...Brian Buxton - Leading Light
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Special order part received as promised. Well done will use you again.
L j newman plumbing and heating
...L J Newman
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First class service
The delivery driver was friendly and very helpful, will definitely use your company again. *****
...Mr john law
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The parts were delivered when promised, all communication prior to delivery was helpful in managing my expectations.
Parts appear to be correct, though not yet fitted.
Would recommend MyTub to others.
Regards,
David
...D A Grace
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It was good experience working with My Tub. Customer service always kept me informed of possible date of availability of material and then was delivered too.
MyTub representative was quick to recommend new model as a replacement for an old one.
All in all, will continue to work with MyTub in future.
...Vivek Joshi - Suprimo Products
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Hi got order okay and we are fitting parts this week. Thank you for prompt service
...Muriel Douglas - Morland
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£
£114.64 
