|Hi Christine and jeanette thank you for your speedy attention and resolution to this matter. excellent service
Thank you very much
|VERRY GOOD SERVICE IN ALL, I GOT WHAT I ASKED FOR IN GOOD TIME
...Ibis Shepherds Bush
|We have absolutely no complaints whatsoever concerning our dealings with mytub. The item we ordered was obsolete but mytub were very quick to suggest alternatives. We phoned them to order one of them which was cheaper than the one we had ordered and paid for. The balance of our payment was refunded immediately. The item, a towel rail, arrived the next day. From start to finish, we were kept fully informed of the progress of our order. The person we spoke to on the phone was polite and efficient. We can thoroughly recommend this company. You will not be disappointed.
|My first purchase from mytub. The communication was superb, regular shipping notifications. Price was excellent too. Well worth considering as the service i received was faultless.
|Great service, good communication, good quality products, reliable delivery & good pricing. Faultless.
|This was my first purchase through myTub and im very impressed with it, part arrived very quickly and as described, and i cant belive how cheap the part was compared to other retailers !!!
|Excellent service, thank you, will use again.
...Grace Sturman - Country Cast Baths Limited
|Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation.
|Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80.
|MyTub worked really well to hunt for a suitable gas valve to replace a discontinued model. Prompt delivery. Thanks very much, highly recommended.