|I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
|Excellent web site and excellent service, delivered on time will def use again
|Fantastic service . Very pleased with the customer service . Thank you so much for all your help !
|Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
|Best service ever !
...mr stefan mark angelos
|Many thanks for all your help in obtaining the items requested
We are most impressed with the service that you provide and would not hesitate to use your company again
|Thank you for your very prompt attention to my order and for the immediate refund of postage as I am having the parts delivered to my local agent. A very good and efficient process entirely.
|Good experience from start , good web site, competative prices ,quick delivery. Item & instructions for installation & use very good.Had no problems since item installed.
many thanks for your prompt supply there was a slight error ,your email
suggested delivery on the 21st August ,not quite sure how but it was delivered on the 20th August at 2.40 pm , see your emails ,anyway I was very pleased with your prompt service and your price so much so I have forwarded your
details onto 2 people ,one being my engineer , the other I cannot say,
again many thanks
|Thank you, for your super fast and great service.