On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate. ...Ed Sirett - Make Do
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Great communication and follow-up over an obsolete part. A company to trust. Many thanks. ...James Longwell
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Thank you for the very quick delivery. Very affordable price too. ...Jane Richmond
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Usual prompt service.
Thanks ...Alec Pearson
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Thanks for very prompt service, would certainly buy from you again. ...Ms lynn waring
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The shower head took quite a while to arrive but it is a fantastic shower head and I would highly recommend it. Just make sure you have a good amount of pressure for it. ...Paul
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Thanks, good product & delivered quickly ...James Thomson
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Service was excellent, thank you. ...david stock
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Kept informed about order. The goods were well priced and staff were on hand to answer any queries.Thank you. Will definitely use service agaien ...Jacqueline Hodgson
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