|Very Good, all parts ordered received in good condition and when promised
|Came on time and at a competitive price.
|Hi. This was first time using MyTub. What a fantastic experience, I would definitely recommend using MyTub. Thank you
|Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though
|Good price and service. Delivered within the timescale promised.
|Excellent delivery service, & total bill considerably less than Amazon.uk would have charged
|Straightforward, effective service. Prompt response to a minor payment issue. Reasonable prices. Thank you.
|Brilliant affordable. Easy transaction. Sincere trader good customer focus. However delivery and keeping to AM or PM is left wanting...
|Good, quick efficient service. Very helpful. Easily found what I required on your website.
|On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even