|Good service thanks - kept me advised well on status of order. Goods packaged well.
...P H Lisle
|I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
|Could not fault the service!
|Product info on web site excellent, prices competitive.
22 days from date of order was far longer than expected. Maybe you should indicate that goods are out of stockex stock at the point of order.
|Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub.
|Excellent service and communication. Thank you!
|Excellent service. the part arrived exactly when you said it would!
|MyTub did an excellent job, total satisfaction. Even though I originally ordered the wrong item, they were happy to help replace it with the correct one.
|service excellent and prompt
...Bryan Rennie pp J Ewen
|The "My Tub" order was delivered very quickly and exactly as ordered. Faultless sertvice.