Jeanette and Christine have been unbelievably helpful tracking down a sink and waste unit for me. It's wonderful to have a friendly voice on the end of the phone.
Very many thanks ...Dr Nick Webb
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Excellent Service. Thank you ...Kevin Lester
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Very slow delivery on urgent parts.
Staff were very quick to reply to emails about our concerns, but it still took a long time to receive the goods which were affecting our process.
...Whitby Seafoods Ltd
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us. ...Peter Morris
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Excellent service. Initially quoted as 7-10 day delivery, item delivered within3 days. ...Robin Cooper - Morgan Cooper Limited
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Many Thanks, Arrived safley.
Good service. ...Alan Wood
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Using the website to find the part required for my Aqualisa shower was simple and straightforward as was the ordering process.
The delivery wait was reasonable and the item was well packaged.
I have saved the website details to my favourites.
Thank you. ...Paul Cartwrig
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Great service and superb on price, 5 days to deliver and delivered everything on time...would highly recommend. ...Shakib Latif
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Excellent service, my product was discontinued and the team went out of their way to source a replacement, keeping me informed by telephone and email.
Thanks, will definitely use you again in the future. ...Louise McCalla
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Thank you very much for your excelent customer sevice we were kept upto date from the time we ordered our boiler to the day it was delivered.
J cornwell ...OC
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