Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
|
1st class - will use again ...paul thomas - globe plumbing
|
Quick service and great communication. ...Piers Walker
|
Good delivery, prompt efficient service ...Aquasolve
|
great service and prompt delivery. ...Joan Sterritt
|
Easy to order on line. Best price for the tap filters I bought. Excellent communications throughout the transactions and prompt free delivery. very happy ...Richard Bond
|
It arrived on time, and it works.
What more can one ask
Thank you ...Stewart Orr Sound Services
|
products as expected
first class service ...ksk plg
|
I was happy with the service. The mirror was well packed and arrived safely. The only quibble might be the delivery period. It took some time from order to receipt. Having said that, it did arrive on the day you said it would so it's a minor complaint ...Derek Cairns
|
Delivery date changed a few times at short notice, but always kept informed. ...Robert larkin
|