|Very helpful customer service when I messed up on the transaction.
|Excellent prompt, efficient service. Very good value for money.
| Very satisfied, order arrived as promised as advertised. I would have no hesitation in using my tub for any future needs.
|1st class service Thank you
...Mr G Robinson
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
|Replacement part delivered in a few days fitted no problems
|my TUB service was easy , fast , and I was always kept up to date . Excellent .
...John McDougall - Safehinge
|Your services are awesome. Thank you very much.
|Made an extra effort to find an item that was no longer available from the manufacturer and provided me with a resonable idea as to the time of delivery. An all round excellent service.
|superb service, frequent contact and updates and speedy service. would definitely use again thanks
...jeemy - jawl architects