Great customer service, however the web pricing on the tube is a bit misleading ...ADRIENNE TUCK MARSHALL LAND SYSTEMS
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Thanks,all worked well and to my surprise the parcel arrived at our house on time:not a usual occurrence in our part of rural France
Tony Ashe
: ...Mr Anthony Ashe
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The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post ...Mike Sewell
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The item was deliverd in a reasonable timeframe and on the date specified and was significantly cheaper than the competition.I found the updates on the order satus particularly helpful. ...Victor Harker
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You always keep in touch and let me know how the order is going. Thank you Debbie.
I find My Tub very useful for finding obsolete parts that are difficult to come by. ...Terry Young
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I was very impressed with the rapid response to my order.
I do have some comments regarding the ordering system on the website.i found it very confusing when you wished delivery to a local pickup centre.
After asking for this delivery arrangement it still asked for ones own home address as delivery address. I needed to ring your office whilst on the computer for guidance.
Regards
D.T.White ...Daniel Thomas White
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there could be better pictures and perhaps a link to accsesories and fittings for the item ...steve james
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Was kept fully informed about the progress of the order, and the re-delivery was organised very efficiently. Could not fault the service in any way. Congratulations. ...David I Hutchison
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Efficient support team provided prompt response to my enquiry on the product availability. Ordering was very simple with quick email confirmation and several updates on the timing of delivery. The product arrived within 5 days. Excellent service all round. ...Ray Riley
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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
...gerry duffey
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