Excellent service, kept updated with regular emails. Product as described & well packaged to avoid damage. ...Rachel Littlejohn
|
Excellent customer service. Despite Mytubs problems with their online finance service provider my order was dealt with promptly and delivery was to time scale. Product met quality standards. I will use Mytub again. ...Graham Leonard
|
Good and very fast Delivery to Germany. Everything was very good. ...Oliver Sandner
|
Easy ordering online
Advised by email of date of delivery
Delivered early and everything very satisfactory.
Many thanks for excellent service ...MR WILLIAM J RENSHAW
|
Excellent service received, prompt communication throughout order process, would recommend and use again. ...Mr K J Higgs
|
I received my order, yesterday lunch time at around 12pm. I must say that I feel a little let down as I placed my order on the 281112 and didnt hear back from you until the 141212 to say that the complete order was not in stock and would not be until January. I asked you to go ahead with the order as you had already taken the money from my account. I then had an email on the 171212 saying that the order will be in by the 070113 only to be told again that the order wouldnt be in until the 210113. I understand that this is not your fault but i would have preferred it if you could have let me know a couple of days after I placed my order that the order was not in stock as my customer was left without a shower for nearly two months. ...Peter Downey
|
Excellent service from ordering to delivery ...Alwyn Keith Good
|
I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
|
Everyone else said 7-10 days. You said you had them in stock and they arrived within 48 hours.
Well done, 10/10 ...Weston Sailing Club
|
Good prices, not the fastest delivery but regular status updates. Useful for their eclectic mix of products. ...Simon Hobson
|