|Delighted with delivery timescale for the item I ordered which I could not get anywhere else under 4 weeks. myTub a bit more pricey though
...Mary Macgregor - Tobermory Harbour Association
|delivered as promised in good condition thanks
|Good, quick and efficient service
|Thank you for your excellent service both in response to my query answered almost immediately and delivery on the day arranged.
Keep up the good work.
|Very good customer service & communication thank you.Would not hesitate to use again.
|Thanks for prompt service, everything in good order.
...M B E French
|Just what I wanted. Good product. Good price. Thanks
|Box was delivered on specified date. Box was damaged but contents seem fine. Good service, thank you
|This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
|Goods arrived promptly and in good condition. One item was out of stock at manufacturers but they kept me informed of progress.