Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha ...Mr T J COOPER
|
Very rapid action in providing the correct item at a convenient collection point. A good price too compared to elsewhere. Good communications all round.
High standards and a reliable service provided for confident internet transactions.
You tick all the boxes, many thanks. ...Peter Swan
|
I found your service excellent, the part I ordered was out of date and your web site did take my money without telling me this. But it was picked up and dealt with by your team. Ive now ordered a new PCB but unfortualty gone else where, after talking to one of your sales people. Most of your competitors prices where between £141 and £149 before VAT and yours was £181. I would have paid £150 becuase I liked your service so much.
Kind Regards
John Gallagher
JAva and Jazz LTd ...John Gallagher - Java and Jazz ltd
|
delivered as promised, wednesday am. very pleased with purchase. would recommend to other prospective buyers. ...christopher burns
|
Best price on the net great communication .would use again. ...Paul glynn
|
My Tub managed to locate my discontinued taps, where others had failed - and they were delivered earlier than expected ...Adrian Bates
|
Thanks, found the part difficult to get anywhere else, your ordering system and communication was great. Despite the Xmas rush it arrived on schedule and just in time. ...John Armstrong - Mr
|
Thanks for the e-mails keeping me in touch with my order,and for your quick delivery!
regards,Bill Leathley ...W.E.LEATHLEY
|
ITEM, GOOD SERVICE, GOOD TIME ON DELIVERY, GOOD PRICE,WOULD USE AGAIN, ...Allen Martin
|
Hi,
Good service and delivery: thank you. If I had known you were part of Wolseley I could have put this on my trade account.AF ...Alan Franklin - Banner Property Franklin Ltd
|