|Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
|This was very good service and price. I think my tub order the part when the money is received and so the time to delivery is longer than if the items were being kept in stock. However communication via the website was good.
Overall I am very happy.
|thank you for your service
...LAURENCE ZEHUT - Z.MAMAN LTD
|I was very pleased that you managed to source a limited product, when you did not have stock.
...Mr Brian Humphreys
|OK, item arrived according to expectaitons and plan.
|Thank you for my delivery it arrived at Plumb base in Cardiff and has been picked up. Very fast and efficent service
|Great service, kept fully informed.
|Order arrived safely on time, well packaged. Items are correct. It is satisfying to know that elements from ancient toaster are still available at reasonable price. I shall be looking at "Mytub" again when I need parts for domestic appliances.
|Prompt and efficient service. Goods exactly as described.
|Received a bulkhead valve for my old Worcester boiler at a competitive price and delivered as promised.