|Great service. Arrived on time. No hussle.
|A really efficient service locating a hard to find component. Good communications and fast delivery.
|Everything handled by My Tub was superb, order placing, order acceptance and delivery schedule exactly as promised and required. Shame their supplier Jaccuzi were not as good, correct bath, but wrong installation instructions and drawing, and I believe incorrect installation kit as well. checked with Christine who arranged correct drawing or something close by, I asked Jaccuzi for information on installation kit, still waiting for a reply. So designed own fitting kit and fitted successfully, plastic front and side panels not as drawing supplied, so not going to use, anyone want a Jaccuzi 1500 bath front and side panel, going cheap !!
|Very quick delivery and well packaged. Thank you
|Perfect. Delivered on time and in perfect condition. Would buy from this company again. Great price and service.
|Order arrived when expected and in good order. Excellent service from My tub throughout.
|Great service thankyou. The first time I have used mytub and I will be using again.
|On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
|Very competitive price. Excellent e-mail communications. Delivered as promised. Recommended.
...C J HARKER
|Have received the part ordered and have fitted it. Works well so far. Thanks for the prompt service. Will use you again.