|Very easy to order, fast delivery and very clear information throughout.
|I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
|very satisfactory service. thank you very much
|Excellent service, quick reply to questions and delivery on day I wanted.
Please note only three knobs fitted out of six sent
|The brushes arrived next morning. Exceptionally quick service. Well done.
...G A SMITH
|Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
...Mr S. Skinner
|Delivered the day you said excellent service.
|Totally 1st class thank you. If I ever need another boiler part you will be my first port of call THANKS AGAIN
|An excellent , no nonsense service, I got exactlt what I wanted. Thank you