|Excellent service- product a bit expensive but good communication, fast delivery and did exactly what was promised. Would use again.
|Fast service - all OK - Thanks a lot.
...RAYMOND GLENN NASSEY
|Fantastic service! Very speedy delivery - just what you need when you have no hot water!
|Everything fine, thank you. Found what i wanted relatively easily on your website. Good price. Speedy communication. Delivery info given quickly and actual delivery prompt and efficient. No grounds for any form of complaint !
|Problems with stock availability meant that this was not delivered on time, but comms was good and I was kept informed on progress.
|Thank you for you prompt delivery, thank you for your follow up. I have received the goods. I have not been able to check them yet as I am trying to compleat another project.
|Fantastic service . Very pleased with the customer service . Thank you so much for all your help !
|Kept up to date with progress of the order. Goods arrived on date predicted. Orders staff dealt very well with another order for a tap which had been discontinued. Can recommend your service to others.
...Mrs Linda M Worthington
|I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
I received the package and everything works perfectly
thank you for your care I am very pleased with your hospitality and the quality of your services