Excellent service throughout. Pleasant and helpful staff from initial contact to delivery driver. Particularly impressed by the regular delivery progress reports and the rapid delivery its-self.
One comment you may wish to consider - the delivery note from "Wolseley required a signature confirming that goods were received in Good Condition. This is unrealistic . It would be more reasonable to either delete this statement or give an alternative stating "Goods not Checked at time of Delivery".
...Peter Sivyer
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Live online support was excellent, with a quick response. Hard to find product on the net sourced and delivered ok. Thanks for your supply.
...Mr Giles Batchelor
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Excellent service, the order arrived on the advised date and the regular order progress updates were very much appreciated.
Kind Regards
Roddy MacKinnon
...R Mackinnon
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
...Andrew Thompson
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very good all round service, Thank You very much
...The Godolphin and Latymer School
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Fast efficient service. I was kept well informed with quick delivery.
...Mr Drummond Whiteford - Westfield Farm
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Ordered on 3rd February but not delivered until 17th - 14 days later.
...John KentonPage
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Very fast delivery, good company to do business with, thank you
...Adams Joinery Ltd
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Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden
...Elizabeth Burden
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MyTub kept me informed of the progress of my order at all times and although the order was not received by the estimated delivery date originally provided I felt that MyTub were genuine in their apologies and doing their best to expedite delivery. Once delivery was confirmed I received the order, a bath, on the specified day and am very happy with the quality of the item.
...Edmund Lusk
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£
£108.93 
