|Fantastic service! great value. Many thanks.
|Order has arrived and been fitted. Thank you for pursuing delivery.
|Best price I could find for what I wanted, very efficient and prompt delivery by cheerful driver, very pleased
|I placed an on line order for replacement parts for my 5 year old boiler. The process was very simple and efficient. My Tub kept me well informed as the order was processed and dispatched including notice of the day of delivery. I can recommend this company.
...nigel - warren
|Customer service WAY beyond what anyone could expect. Many thanks.
|I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again.
|Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
|Goods due 05 08 2013. In spite of glitches with this order your customer service has been impressive. You have sourced alternative fittings and I have been kept informed of progress.
|Have received the part ordered and have fitted it. Works well so far. Thanks for the prompt service. Will use you again.