Everything handled by My Tub was superb, order placing, order acceptance and delivery schedule exactly as promised and required. Shame their supplier Jaccuzi were not as good, correct bath, but wrong installation instructions and drawing, and I believe incorrect installation kit as well. checked with Christine who arranged correct drawing or something close by, I asked Jaccuzi for information on installation kit, still waiting for a reply. So designed own fitting kit and fitted successfully, plastic front and side panels not as drawing supplied, so not going to use, anyone want a Jaccuzi 1500 bath front and side panel, going cheap !!
...M.White
|
Very good service. Not installed yet but am not expecting any difficulties. Would definitely use again. Thank you.
...David E Wright
|
Excellent service, all questions answered. Very pleased with the delivery ordered late on a Friday and received on Monday morning.
...Michael Hall
|
excellent service - couldnt fault it
...cosmo leisure
|
Hi got order okay and we are fitting parts this week. Thank you for prompt service
...Muriel Douglas - Morland
|
great customer service and communication. Competitive prices too.
...Charles Nicholls
|
I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
|
Very efficient service!
...AlixPartners Ltd
|
Excellent service, delivered on time with communication answered immediately. Checked around the product elsewhere, only MyTub has what I needed. Website and communication portal easy to use and understand. Definitely coming back :
...Benjamin Kirk
|
EXCELLENT SERVICE. PICKED THE ITEM UP IN IPSWICH WITH NO HITCHES. THANKS
...LEE NORFOLK
|
£
£108.93 
