Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
|
An easy transaction, where i was always kept informed on the progress of my order. Arrived ontime and as described. ...Martyn Mills
|
Superb next day delivery, just waiting for one more item from MyTub. ...Sean Denton barnsley.gov.uk
|
first time user,very good service,competitive price,received 31111
thanks
Stan ...Stan Dooley plhtg
|
Great service, very speedy, and very helpful call centre, ...chris flint
|
spent over 4 hours on tinternet trying to find an obsolete boiler part and "MY TUB" came up with the goods at a reasonable price and kept me informed throughout regarding the order process
many thanks - ian ...ian inglis
|
Brilliant service at a brilliant price. The right article arrived in perfect condition on the day confirmed at 8.30am allowing me to get on with my day!! Thank you !! ...ian parramore
|
Good service. Completely satisfied. ...Peter Ellis
|
EXCELLENT SERVICE, WOULD USE YOU AGAIN. ...Sonny Patnaik
|
Order placed for Aqua Lisa bath filler and delivered in 5 working days. Very efficient and based on my experience extremely reliable would not hesitate to use them again. Good website easy to navigate to find what you want. Most competitively priced looked at several suppliers best I found. ...Nigel Acres
|