|excellent service once we actually got to speak to a customer service agent.
...Peter Jones - Peter Jones Electrical Installations
|good communications, very helpfull
would use again.
|Fine service, delivery as expected , in Denmark.Thanks.
|Your customer service was 1st rate. after trying to resolve the problem with my order I was refunded for the item .
I wish to thank Deborah for her patience and help in resolving the problem.
...Mrs Avril Thomas
|Thank you received my order, item has been fitted, great service
| many thanks for getting order for me after a local company said they were
no longer in stock anywhere. cliff
|I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
|I could not find this part anywhere else, as now obsolete.
I was kept upto date with progress.
|Great service from placing the online order through to delivery of the item ordered.
|Perfect. Delivered on time and in perfect condition. Would buy from this company again. Great price and service.