Order recieved, good professional customer service, with thanks ...SAMA Organisation Ltd
|
Customer service WAY beyond what anyone could expect. Many thanks.
...Brian Smeed
|
I found the Mira shower Slider at a good price and had free delivery even if it did take 10 days. Fine if not an emergency situation. ...Mr John Lacy
|
I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
------------- -----------------
Good afternoon,
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
Regards
MyTub ...Mr K. Chapman
|
Very efficient service and speedy delivery. On the ball with email responses and item arrived just when you said it would. Well done! ...Raymond Sowden
|
The product was exactly what I wanted however, the delivery was not. Despite e-mailing to say "NO" to leaving the item at a neighbour, another to arrange delivery on a Friday we had a trial deliver on the Wednesday before and then to cap it all an eventual delivery on the day before we had arranged - BUT LEFT WITH A NEIGHBOUR!! ...Michael Dickens
|
I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
|
All worked-out very well, well done, thank you, ...Jean-Luc Laloe
|
Good service and quick delivery. No problems at all. commendable. ...Phillip John Stocking
|
Very well executed order. Arrived with prior text notification which is such a help. Thank you very much. ...Angela Foister
|