Good website. Good prices. Excellent service. Thank you. ...John Lawton
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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EXCELLENT SERVICE. Thanks for completing my parts order so promptly was very pleased with the quick turn around, highly recommended. thanks from Cookertech ...Cookertech
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Absolutely top class service. My tub went the extra mile to source a discontinued product. Thank you so much, I would use you again :- ...Carianne Purcell-Jackson
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Excellent customer relations. Kept up to date with regular e.mails re delivery which was appreciated.
The first delivery date offered, was, in my view far too long especially as the order was paid for up front.
However, the actual delivery date was quite acceptable.
Kind regards,
Adele Hemmings ...Adele Hemmings
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Very disapointed to be told to wait two months for my ites ordered
as they were canceled and re - ordered.
David Beecham
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Hello David
I am very sorry but I can see from the supplier's notes that there has been an error on the order. We are looking into getting this to you much quicker as a result.
Regards
MyTub
Steve Marshall ...david beecham
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Brilliant service. so happy product was exactly what i requred, looking forward to shop with you again
...Ammar
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all spot on many thanks ...keith readhead
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wonderful service, product at a good price, kept informed on progress of order and fast delivery. Will certainly use again and recommend so easy to order online. Thank you. ...Christine A McCready
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very good was all kept updated on the progress would use it again when needed ...mark stocks - the bradford hotel
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