From start to finish mytubs customer service has been excellent. I was kept informed every step of the way when my item had been posted up to the point where it had arrived at the pick up point. Thank you for a smooth and fast service. ...James Duckworth
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Very good trouble free service. No issues to raise at all. ...Ian Johnston Anglo Irish Bank
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Good service, clear communications & delivered on time. ...Stephen Roberts
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Some good, some bad: 3 estimated delivery dates came and went before my order was delivered. The comunication was good and regular and reponded to my concerns. would have been better to know what the hold was through this delay. I will use again but not for anything urgent. ...Richard Stephens
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Excellent service delivered on time, would order again with them. ...jon pullen - J R Pullen
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Great service. Arrived on time. No hussle. ...Basel Abbas
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Very prompt replies. Good service. Slow despatch explained by company. However I felt the price for postage was exorbitant and would not shop again for this reason. ...Carina Campbell
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Good website & couldnt be beaten on price, however items took a lot longer to come than I expected, but was updated on the progress week by week.
...Jayesh Mistry
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Picked the item up today. Just what I ordered. A fine delivery process. ...George Fowle
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