|Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it.
|Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly.
|Great Service, although units took longer than expected to arrive
...Mr Brian Mason
|Excellent service. Good communication. Many thanks.
|Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!
|Great service, communication was superb from Ordering to Delivery.
|I will be buying through MyTub again. I appreciated the personal touch when there was a query about the delivery of the items I had ordered. Items arrived as promised and in perfect condition. Many thanks.
|Nothing bad -helpful response, competetive price and timely safe delivery
|Couldnt identify the part I wanted from the website code numbers no images to compare so I sent an e-mail with all the nameplate details and the part was successfully sourced from the burner manufacturer even though the burner is 18 years old and this model is no longer manufactured. Very pleased with the service and communication throughout the sourcing, order and delivery process
|In need of a replacement timer for my central heating, I found MyTub offering the keenest price, apart from their shipping cost to me here in France. Not to worry, I found a cheaper shipper and MyTub were more than happy to oblige, including prompt email exchanges to coordinate collection by my preferred shipper. I just wish I had more business for them . . .