Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you
...Neil
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Absolutely fantastic service.
...Paul Wilson
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Web ordering is quick and simple. Useful followup emails tracking order delivery. Excellent.
...AlixPartners Ltd
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Brilliant service brilliant part thank you
...malcolm warne
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We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done!
...Alex Docherty
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re-assuring to get the stuff quickly and easily, no problems, no hidden charges, well recommended
...Richard Metcalfe
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Very good communication, I was updated on the progress of my order regularly. Good prices, best I found on the web. Just Very Good. Thankyou.
...S M Hitchings
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Very well executed order. Arrived with prior text notification which is such a help. Thank you very much.
...Angela Foister
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Needed two deliveries to complete the order, but other than that this was a good service.
...Martin Smith
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Received in two deliveries very quickly after ordering.
Unfortunately on unpacking the items, the 600x800 Elite is damaged on both the upper and lower sides. As the damage is through the paint to the metal in two places, the item will start to rust very quickly given it is to be fitted in a shower room. The packing was not marked so the damage had to have been from the factory.
Could you arrange for this item to be replaced and the damaged item to be collected at the same time
Otherwise I was happy with delivery and price.
many thanks
Gary Taylor
...G Taylor
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£
£1097.71 
