Great Support.
Only wish I hadnt needed it. ...A Randall
Dear Sirs , I ordered two springs but only received one . Would you please supply the second spring , as ordered . Many thanks . DM Fenn . ...Mr D.M. Fenn
brilliant service - very pleased thanks ...Linda Wells
Item arrived safely in the time indicated. Good service, thank you. ...Amanda Hawkins
Thank you very much for quick response and fast delivery.
Your customer service is excellent. Christine was really helpful and I apppreciate very much for her updating order progress on time. ...Machiko Watanabe
Great service. You did everything promised and the cylinders arrived in good condition and well protected. Thank you. Of course if I have and problems when installing them I will get in touch. ...John Avery
Thank you for the very prompt service you provided. the part was received in less than 24 hours. I now know who to recommend to others when boiler spares are required. Ian. ...ian_webber
Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it. ...mohamed carmally
I am very pleased with your service, you responed quickly to my request to deliver the item asap and it was which helped me out a great deal. Thanks again ...Paula Cameron
MyTub
Ltd
61 Victoria Terrace
Whitley Bay
Tyne & Wear
NE26 2QN
Company No. 06352542
VAT number: 917634607 Telephone 0844 5561818 calls are charged at 7p per minute PLUS your telephone network will charge you which can be significant.