Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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I was very happy with the service and the girls on the phone were very helpful and polite, many Thanks. Tracey Mahaffey ...Tracey Mahaffey
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Very helpful and kept me informed of when delivery would take place. ...Virginia mansouri
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Thanks for a quick and well-notified delivery . Good value item. ...Russ Gillam
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received my order thankyou, you provide a very quick and easy service, i will highly recommend you to all. ...reflections
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control knobs arrived on time in good order.
Thanks ...John Lawrence Millar
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We have found your company great to deal with , the ladies in sales have been brilliant. ...Cornwall Wetrooms
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Very happy with my order and delivery. Would recommend. ...Margaret Von Stoll
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Thanks its now arrived. Please thank deborah for chasing it down before the weekend. ...Geraldine Smith
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Very good service, kept updated re: order, goods fit perfectly! Thank you. ...Caroline Steel
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