Thank you very much for your excelent customer sevice we were kept upto date from the time we ordered our boiler to the day it was delivered.
J cornwell ...OC
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Great Communication, prompt delivery, well packaged hope to do more business with ...Lee Matthews
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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goods received on time. Very pleased with service ...A C FOSTER BUILDING SERVICES
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...roger norman
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Was having real difficulty finding a Grohe showerhead but Mytub came through and located a merchant that had one in stock. Well pleased with my purchase and 1010 for Mytub. ...John Straker
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Hi. This was first time using MyTub. What a fantastic experience, I would definitely recommend using MyTub. Thank you ...Justin Thorner
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Made two orders with your company and have been very impressed with the customer service, particularly in helping me get a relatively rare bath delivered very quickly. Matched the price of another site too, which is excellent. I wouldnt hesitate to recommend MyTub to others. Superb, many thanks. ...Dave H
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Nice product, cracking price. Only slight complaint is that it took nearly a week to be given a delivery date. Would recommend though. ...David Townend
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The van driver couldnt find our house, so the item ordered was left in Chesterton - a ten mile round trip away. Anyway, we got the item eventually, so problem solved, and were very happy with the goods!
NH ...Neil Harper
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