there could be better pictures and perhaps a link to accsesories and fittings for the item ...steve james
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My order was dealt with very professionally and in a timely manner. I was kept fully informed of progress and order status throughout. Would not hesitate in recommending MyTub and would use again ...Simon Shields
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Most impressed with your customer service. I was immediately informed of the anticipated delivery date and regularly updated. Item arrived safely on the expected day. Many thanks - I only wish other companies were as good ...Brian Farrell
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Althougthere was a delay in fulfilliing the order, I was kept informed on what was going on. The original part I ordered was no longer available but an alternative was provided. Thank You ...Mike Walton Property Maintenance
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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appreciated effort by on line support.
Disappointed with company not sending part in time for Friday delivery.
Appreciated effort by delivery driver on Monday.
satisfied but could do better ...A. P. B. Thompson
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Order collected from local centre. Fast, efficient and excellent customer services. ...SUE MILLBANK
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I cannot comment on the basin itself, as the plumber still has to fit. The delivery was exceptional. I missed the van in the morning but the driver put a personal note through the door with his phone number which I called, and he delivered on the way back to the depot. That is terrific service. Well done Inverness! ...Alexander GORDON
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Item arrived on date advise. Very happy with service. Thank you! ...Chris Tabori
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Very good service and a good price. I would deal with My Tub again. ...George Vince
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