Excellent service all round, very helpful on the phone in sorting out the order.
...EDWARD
|
Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
...Andrew Thompson
|
Order despatched promptly and delivered without problem. Good communication throughout order process. Business how it should be!
...Power Plant
|
Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul
...Paul Cappleman
|
Thanks for the prompt delivery of our dwasher hose. It was a pleasure to do business with you.
Regards,
Jean-Marc Bechard
...Jean-Marc Bechard
|
Item received with thanks.
A very prompt service, many thanks.
...A D Weatherley
|
Fine except for chaos regarding delivey. Slight damage two flanges bent but hopefully this can be rectfied without returning the goods. Reeserve judgement untill installation.
...Flow Dynamics Ltd
|
Would use again, kept informed at every step, and item received very well packaged
...John Barrie
|
Could not find item anywhere else on web - lifesaver! - Super service, will be back!!!
...Aine McGuckian
|
Best price and next day delivery, nuff said
...Mr Alex Stezycki
|
£
£26.16 
