Very good service thank you ...David Hill
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Website - fine
Price - fine
Delivery price - good
Delivery communications - fine
Delivery period - slower than originally expected
Overall service - would use again.
...Roy Kilborn
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Absolutely fantastic service. I made my order and got a message telling me the expected date of delivery, it was delivered first thing on the morning they estimated. Would definately use again and would certainly recommend to anybody I know.
Thank you MyTub. ...Robert Cameron
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Prompt service.
Delivered part that other stockists said they could not get. ...Thomas White
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although a 7 days wait was advised at order time, the item did arrive on the day that was quoted on the order. Item well packaged, and did the job. ...alan leiper
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The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price! ...Laurance Knight
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Very good service , had question regarding delivery time person on phone could not do more to help even sent me update on text ...stephen - SW Mechanical Ltd
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I dealt with Steven many times. I was very pleased with the way he handled my orders in professional and prompt manner. Keep up the good work. You can count Ford Electric Supply as a satisfied international customer.
Sincerely
Allen Nault
Montreal, Canada ...Allen Nault PO 12229 - Ford Electric Supply
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time. ...Mr Christopher R Henry
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I don’t normally respond to requests for feedback but I’ve been very pleasantly surprised by MyTub. The website doesn’t inspire confidence looks a bit dated and home-brewed. Indeed I initially moved on to look for an alternative supplier. In the event the service was exemplary. Fast response to the request for lead time, simple order processing and blisteringly fast delivery. I would definitely recommend and use again. Thanks. ...Mike Parkin
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