Products at a good price, but painfully slow delivery by todays standards for easy to source items. ...Reid Carter Wilson
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The service we received today was exceptional. My requirement was certainly a challenge with a difficult part to source and also an extremely demanding delivery time required but Rachel clearly proved her worth and also her dedication to customer service.Would highly recommend. ...Mike Walton
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Very happy with the service over all and incredibly happy with the price. Would use again speedy delivery and great contact. ...Lisa Mitcham
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Very pleased with the help, service and price received with my recent order for Vailant flue parts. ...P Routley
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I found this to be a very fast and efficient service and will definitely use you again int he future. ...Mrs Syliva Simmonds
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Great product, easy purchase.
Only neg, I stated for parcel to be left behind my bins on drive, message was not passed on, so I had to ring and request it for next day delivery. ...Sascha Birch - B. Interiors
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Part arrived 4 p.m. on 28.11.11 - fitted and working.
Will use you again if anything else breaks. ...Ian Rae
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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The service received was very good,and the goods arrived promptly. - A satisfied customer!
...AD Russell
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Very good! ...EPD Singapore Services Pte. Ltd.
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