Sent the wrong part 4 days after scheduled delivery date - not so good so far!
...Shaun Moore
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Excellent service, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks
...Robert Dunderdale
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class.
...DARREN BAILEY
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Unfortunately, the CD valve of the Tristan 06732COMPL thermostatic cartridge was found broken when it was delivered.
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Hello
Sorry for the inconvenience, I understand this was immediately resolved with a replacement.
Regards
MyTub
...Xiaobao CHEN
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Good quick delivery
Email enquiries responded to quite quickly too!
...Paul Felgate
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The correct items arrived the next day, very good.
...Alun Maddocks
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Absolutly brilliant service.
when they say they will do they do - delivery happens costs are good and price check is honoured.
Kept informed at all stages and apologise if something is not quite 100% even though its not critical or detremental.
Communication is out of this world
...Peter Russell
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My order was recieved in good order, quick delivery and very satisfied.
...century logistics ltd
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I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required.
...Jeremy Curtis
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Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped
...simon martin
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£
£26.16 
