HAD TO WAIT NEARLY TWO WEEKS FOR THE ORDERBUT OTHERWISE NO PROBLEMS ...michael john smith
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You have a very good web site that is easy to use. Your customer service is very good. You responded promptly to my query and gave me regular updates re my order. You despatched my order promptly. Thank You ...Mrs JH Phillips
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Everything handled by My Tub was superb, order placing, order acceptance and delivery schedule exactly as promised and required. Shame their supplier Jaccuzi were not as good, correct bath, but wrong installation instructions and drawing, and I believe incorrect installation kit as well. checked with Christine who arranged correct drawing or something close by, I asked Jaccuzi for information on installation kit, still waiting for a reply. So designed own fitting kit and fitted successfully, plastic front and side panels not as drawing supplied, so not going to use, anyone want a Jaccuzi 1500 bath front and side panel, going cheap !! ...M.White
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ...Kevin D Fuller
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Order received. It took a little longer than expected but I was kept informed by E mail as to when I would receive my order.
Many thanks. ...Stephen West
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Recomended Seller
Excellent Service, Item as described with speedy delivery.
Thanks ...Colin Bird
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Very good service. The part i wanted was no longer available. i was soon given
the correct replacement. Everybody was very helpful. ...Harry Bichard
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There was a delay in delivery of our order but we were regularly updated and the new delivery was on time and efficient. ...Linda Howels
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Great service. Fast and efficient. However, the box the item arrived in was 10 times bigger than the item. The item was marked “fragile” - but there was no packing in the box to prevent it banging about inside it. Photo available if wanted. ...Sheila Miller
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Item arrived quickly and very pleased and would most certainly order from My Tub again. ...lee richards
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