I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
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excellent service, happy to recommend to any other buyer
...H W Gravell
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brilliant service - very pleased thanks
...Linda Wells
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You gave extremely helpful and patient advice and moved to fill the order as soon as possible. many thanks
...Thomas Guy Evans
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What can I say, I got what I ordered in good time. Many Thanks.
...Mr Dean Woodward
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very good company to deal with, swiftly delivered and the unit was as requested
...Scott Matthew
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order completed as stated many thanks
...jim poulton
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small problem over the product description but was sorted out quickly
good service
...mark whittam - climate control support limited
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Very good service. The order was slightly delayed but I was kept fully informed. Unfortunately the supplier omitted some fixing screws, however MyTub responded quickly and sent out a set of screws immediately. Excellent customer service. Il not hesitate to use them again.
...Florence Smith
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I have ordered toilet seats from My Tub Ltd on several occasions now and I have always found the service to be fast and reliable. The website is very user friendly and I am always kept up-to-date with emails. Thank you.
...Lisa Smith - Bircham Dyson Bell
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£
£7.59 
