The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
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Correct item delivered on-time,now fitted and service restored.A pleasure dealing with your Company. ...Vic Worley
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Great competitive prices and great customer service. What more could you ask for ...Antony Alldis
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Very quick and efficient service , thank you.
Only negative was having to pay full carriage on a few washers which could easily have gone in a small envelope! ...Mr. Kevin Gumbrell
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We are very pleased with the way you handled our order. The handset for our shower is fitted now and working perfectly. Thank you very much. ...Delia Jallands
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I received the part next day and the part works. It is an obselete part so I did, there can be no doubt whatsoever, pay an inflated price. I am glad, however. to have the part and there are only a few left in the country so we’ll done Mytub. It arrived in a manufacturer’s box, well packaged. I have the part an I-76 controller and my Uponor underfloor wet central heating system is working. I am grateful to mytub for having the part, and I must say the staff were extremely polite and kind and pushed through at speed the order. I did pay £12 to get it in the 1-2 day delivery facility and in fact it arrived the next day. Super chuffed. I would not hesitate to recommend them and I’m not easy to convince with these type of transactions. Faith buoyed up. Thank you, indeed, Mytub. JHJ ...Janice Jackson
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Very happy with price and delivery time. When I tried to pick up at Plumb Center they did not know who you were and denied any knowledge of my order.Web site needs better search and navigation do that you can home in on each product easier. ...Andrew Nangle
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Great service. Would definately use again ...Mia Austin
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Order received as promised, everything in order and in perfect condition. Price very competitive, would not hesitate to use your service again or recommend to others. Thank you.
...Heather Gardham
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Good service especially the way things are just now thanks ...David stevens
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